Terms of Service

For clarity: These Terms of Service apply to use of this store and purchases made from us. By using the store or placing an order, you agree to these Terms and the policies linked here.

Disclaimers and Liability — Key Details

In practical terms: To the fullest extent permitted by law, services are provided as available and implied warranties and liability are limited where legally permitted. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

Products and Orders — Our Commitment

As part of our customer standard: We present product descriptions, specifications, availability, and images in good faith. The merchant may correct errors, limit quantities, reject fraudulent orders, or cancel an order when reasonably necessary, with an appropriate refund for amounts charged.

Intellectual Property and Prohibited Conduct — Practical Guidance

For transparent service: Store content receives protection by applicable intellectual-property law. Prohibited conduct includes misuse of the store, interfere with security, introduce malicious code, scrape unlawfully, impersonate another person, or violate law or the rights of others.

Prices, Payment, and Taxes — Customer Standard

To keep the process predictable: Prices and payments are in USD. Supported card information is stated in our Payment Policy. Taxes are collected as required by applicable law.

Shipping — Practical Guidance

To keep the process predictable: We deliver only within the United States, provide free standard shipping on all U.S. orders, process orders in 1–2 business days, and estimate 4–6 business days in transit. Customers receive a tracking number after shipment.

Cancellation, Returns, and Exchanges — Our Commitment

For straightforward planning: You can request cancellation before shipment. After shipment, our Refund Policy applies, including the 30-day no-reason return and exchange period, merchant-paid return shipping, stated exclusions, and 5–10 business day refund timing.

Governing Law and Changes — Key Details

As an operating commitment: These Terms are governed by applicable U.S. federal law and the applicable law at the merchant address below, without limiting mandatory consumer protections. The merchant may update these Terms by publishing the revised version.

Store Use and Account Information — Key Details

In practical terms: Customers must use the store lawfully and provide accurate, current checkout and account information. Customers must protect account credentials and for activity under your account.

Merchant and Customer Care Information

Store name: thehydrojug

Contact email: support@thehydroire.shop

Phone: (435) 211-4287

Physical and return address: 2174 Adams Ave, Ogden, UT 84401, US

Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).