Privacy Policy
For a dependable customer experience: This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our store, place an order, contact us, or otherwise use our services.
Information We Collect — How It Works
- To make this policy easy to use: Identifiers and contact details, such as name, email, phone number, billing address, and shipping address.
- For straightforward planning: Order, payment, return, exchange, and customer-service information.
- For customer confidence: Device, browser, IP address, cookie identifiers, and store-usage information.
- As part of our customer standard: Information you voluntarily submit in messages, reviews, forms, or account settings.
Changes and Requests — What to Expect
In practical terms: This policy may be updated to reflect operational or legal changes. Send privacy questions and rights requests to the contact email below.
Retention, Security, and Children — Key Details
For clarity: Information is retained for as long as reasonably necessary for orders, support, legal compliance, dispute resolution, and security. We use reasonable safeguards, but no system is completely secure. Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Do Not Sell or Share and GPC — What to Expect
For a dependable customer experience: To submit a Do Not Sell or Share My Personal Information request, contact us using the details below. Where legally required, we recognize an enabled Global Privacy Control (GPC) signal as an opt-out request for the browser or device sending the signal. We reserve the right to need to verify other requests.
Disclosures — Key Details
To keep the process predictable: Information may be disclosed to Shopify, payment processors, fulfillment and shipping providers, analytics and advertising providers, professional advisers, and authorities when needed to provide services or comply with law.
CCPA/CPRA and U.S. Privacy Rights — Customer Standard
For a dependable customer experience: Subject to eligibility and exceptions under the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), users may request access to or knowledge of personal information, correction, deletion, portability, and information about categories of collection, use, and disclosure. Eligible users may also opt out of sale or sharing for cross-context behavioral advertising and may exercise other rights provided by applicable U.S. state law without discriminatory treatment.
How We Use Information — Practical Guidance
For straightforward planning: We process personal information to provide and improve the store, process payments, fulfill and track orders, handle returns and exchanges, prevent fraud, provide support, comply with law, and send marketing where allowed.
Cookies and Advertising — Key Details
For transparent service: Our store and its service providers use Cookies and similar technologies for store functionality, analytics, fraud prevention, and advertising. We reserve the right to use Google Ads, including Remarketing and Conversion Tracking, to measure advertising performance and show relevant advertising. Browser or device controls may limit nonessential Cookies.
Merchant and Customer Care Information
Store name: thehydrojug
Contact email: support@thehydroire.shop
Phone: (435) 211-4287
Physical and return address: 2174 Adams Ave, Ogden, UT 84401, US
Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).